Sep 11, 20201 minWebinar Recording: The Power of YES - De-escalating an Irate CustomerIn a recent webinar with the Daily Herald Business Ledger, Joseph Crimmins spoke about the Power of “Yes” & de-escalating an irate customers
Jun 25, 20201 minWebinar Recording: Personal Safety - Tips for Your Employees on the Road or Outside the OfficeJoseph Crimmins presented specific skills and action steps employees, whethe
Jun 16, 20203 minSocial Unrest and Personal Safety Small business owners have faced unprecedented economic loss due to the Covid-19 epidemic. And just as they saw a light at the end of the...